Colette Chapman (Practice Manager at Knights)
Colette has extensive Legal Accounts and Management experience, having worked for two major London law firms. Initially, she worked with Denton Hall, and then Lovells (now Hogan Lovells) for many years as part of the Finance Management team. Colette has also had local firm experience as a senior legal finance professional with Berry & Lamberts LLP and Thompson Snell and Passmore. She has previously been practice manager at Castles Law in West Sussex. Within a law firm, the practice manager oversees internal processes, policies, and financial matters. These include collection, budgeting, financial controls, payroll, client, and office accounts, as well as solicitors’ accounts rules compliance. Colette also deals with marketing and development of the business plans, strategies, and facilities management. Additionally, she provides overall leadership to the business support and administration team across the firm. She is also a member of Knights Management Committee. Colette is a member of The Institute of Legal Finance and Management ™, the Solicitors Regulation Authority™, and is the firm’s COFA (Compliance Officer Finance and Administration).